Policies and Pricing

We do not guarantee personality or compatibility of any pet.

 

Saltwater Fish – 24 Hours – We need the body and a sample of the water in a separate container along with the receipt.  The water sample will be tested and must meet appropriate health standards.

 

Saltwater Invertebrates – No Guarantee

 

Freshwater Fish – 10 Days – We need the body and a sample of the water in a separate container along with the receipt. The water sample will be tested and must meet appropriate health standards for species in question.

 

Feeders – No Guarantee

 

Reptiles and Small Animals – 5 Days

 

Birds – 7 days – must show proof of a vet appointment made within 72 hours of purchase.

All sales final on dog toys, muzzles, kennels and dog clothing – Please bring in your pet to ensure correct sizing

 

 

All returns must be made within 30 days of the original purchase date.

All returns require manager approval and are subject to a restocking fee.

Specialty items and clearance items returned on a case by case basis.

Foot Notes From Our Staff

Friendly Pets

We not only offer products to help your pet thrive, we also offer companion pets. If you are looking for a new non-human family member, we are here to help find you a new forever friend. 

We no longer, and will never again, sell dogs. We can help put you in contact with appropriate rescues based on your needs.

Have you checked out our fish selection?

We have a large selection of aquatics to choose from. We receive shipments every week. if there is something you are specifically looking for we can help you find it. If we can order it we will.  

Pet Vaccinations​

Forgot your pet was due for vaccines and don't have time or an appointment? Looking for lower-cost options? We host monthly vaccine clinics with Good Neighbor Vet. Keeping your pet's vaccines and worming current is important, mobile clinics help make basic vet care more accessible.

Come in every first and third Saturday of the month from 4pm to 5pm, first come first serve.

Going on vacation?

Did you know we offer boarding services for birds, reptiles, and small animals? We will even pet sit your betta! Prices vary based on the size of your pet and supplies need to care for them. Feel free to call for a quote!